How long does installation take, and who does it?

Most single-store installations are completed within a day, including configuration and calibration. Integrated Retail handles the deployment across Singapore, Malaysia, Thailand, and Indonesia, either directly or through our local partners, so you are dealing with...

Can it integrate with our POS or other systems?

Yes. Integrating POS transaction data is what allows the system to calculate conversion rate automatically, and data can also be exported or pushed to reporting tools your team already uses. The specific integration method depends on your POS platform, so we scope...

How many devices does a store need?

It depends on the width of your entrances and whether you want zone-level analytics as well as entrance counting. A single standard entrance is usually covered by one device, while wide or double-door entrances may need more. We do a site assessment from your floor...

What do we need on site to run it?

Each device requires power and a network connection, typically over PoE, so a single cable handles both. The data is uploaded to the cloud dashboard, so you need internet access at the store, though the devices buffer data locally if the connection drops and sync once...

Does it use facial recognition?

No. The system counts people as anonymous objects and does not store images or identify individuals. This is an important distinction for compliance, because it means the deployment generally sits outside the scope of personal data collection under Singapore’s...