Clients

Integrated Retail is a leading information technology and business service provider in the Asia Pacific region, with focus on consumer businesses: Retail Management Solutions, retail management system pos, F&B, Consumer Services like Spa and Salons and Consumer Packaged Goods

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Delamibrands, customer since 2022, is a leading fashion company housing a collection of brands that provide trendy and high-quality apparel to cater to the ever-changing style preferences of their valued customers.

Implemented Systems:

  • Point of Sales: Efficiently manages sales transactions at various retail locations.
  • WMS and Inventory Management: Ensures streamlined warehouse operations and optimal inventory control.
  • CRM (Customer Relationship Management): Enables effective customer engagement and personalized services.
  • Omnichannel: Seamlessly integrates multiple sales channels to provide a consistent shopping experience.
  • Shop in Shop: Creates unique brand experiences within larger retail spaces.
  • Wholesale: Facilitates bulk orders and distribution to wholesale partners.
  • Integration with HR: Synchronizes HR processes and data for efficient workforce management.
  • Business Reporting: Generates comprehensive reports for informed decision-making.
  • Integration with SAP: Seamlessly connects with SAP systems for enhanced operational efficiency.

Retail Store Count: With over 500 stores and continuously expanding.

Country Presence: Operating in Indonesia.

Client 1

Since 2020, we have been proud to serve as a trusted partner for large multibrand lifestyle retail companies in Thailand. Our comprehensive range of systems and solutions is tailored to meet the unique needs of the industry.

Implemented Systems:

  1. Point of Sales: Streamline sales transactions and enhance customer experiences at retail points.

  2. Inventory Management: Optimize inventory control and ensure efficient stock management.
  3. CRM & CLM Integration with Sales Force: Seamlessly integrate customer relationship management and customer lifecycle management with Sales Force for enhanced customer engagement.
  4. Promotions: Drive sales and customer loyalty through targeted promotions and campaigns.
  5. Business Reporting: Generate insightful reports to gain valuable business intelligence and support decision-making.
  6. Payment Integration: Integrate secure and efficient payment processing systems to facilitate smooth transactions.
  7. Integration with SAP: Seamlessly connect with SAP systems for streamlined operations and enhanced efficiency.
  8. Integration with Third-Party Logistics: Collaborate with third-party logistics providers to optimize supply chain management and ensure seamless order fulfillment.

Retail Store Count: We are proud to serve over 350 retail points, continuously expanding our presence.

Country: Our services are dedicated to serving the retail industry in Thailand.

Client 2

We have had the pleasure of serving Everbest since 2018, and we are committed to providing them with exceptional systems and solutions to support their business growth.

Implemented Systems:

  1. Point of Sales: Our point of sales system streamlines transactions, ensuring a seamless and efficient checkout process.
  2. Inventory Management: We offer robust inventory management capabilities, allowing Everbest to optimize stock levels and ensure timely replenishment.
  3. CRM (Customer Relationship Management): Our CRM system enables Everbest to build strong customer relationships, personalize interactions, and enhance customer satisfaction.
  4. Omnichannel: We provide an integrated omnichannel solution that enables Everbest to deliver a consistent and seamless shopping experience across multiple channels, including online and offline.
  5. Promotions: Our system supports targeted promotions and marketing campaigns to drive sales and engage customers effectively.
  6. Business Reporting: We offer comprehensive reporting tools that provide valuable insights into Everbest’s performance, enabling data-driven decision-making.
  7. Accounts Integration with AX: Our system seamlessly integrates with AX, facilitating smooth and accurate accounting processes for Everbest.

Number of Retail Stores: Everbest operates over 110 retail stores and continues to expand its presence in Indonesia.

Country: We proudly serve Everbest in Indonesia, supporting their operations and growth in the country.

Client 3

We have had the privilege of serving as a trusted partner to one of the largest multibrand lifestyle retail companies in Thailand since 2017. Our extensive range of systems and solutions is designed to cater to their specific needs and support their continued success.

Implemented Systems:

  1. Point of Sales: Our point of sales system ensures smooth and efficient sales transactions at retail locations, enhancing the overall customer experience.
  2. Inventory Management: We offer a robust inventory management solution that enables effective stock control, optimizing inventory levels, and streamlining replenishment processes.
  3. CRM & CLM Deployment: Our CRM and Customer Lifecycle Management deployment empower the company to build strong customer relationships, personalize interactions, and effectively manage the entire customer lifecycle.
  4. Promotions: Our system supports targeted promotions and marketing campaigns, allowing the company to drive sales and engage customers effectively.
  5. Business Reporting: We provide comprehensive reporting tools that deliver valuable insights into the company’s performance, facilitating informed decision-making.
  6. Payment Integration: Our system seamlessly integrates payment processing, ensuring secure and efficient transactions for customers and the company.
  7. Omnichannel Deployment: We offer an integrated omnichannel solution that enables a seamless and consistent shopping experience across various channels, including online and offline.
  8. Integration with Oracle ERP: Our system seamlessly integrates with Oracle ERP, enabling smooth data exchange and ensuring streamlined business processes.
  9. Integration with Third-Party Logistics: We facilitate integration with third-party logistics providers, optimizing supply chain management and ensuring efficient order fulfillment.

Number of Retail Stores: The company boasts an extensive network of over 450 retail stores, further expanding its reach and presence in Thailand.

Country: Our services are dedicated to supporting the operations and growth of the company in Thailand.