Cegid Retail
New ways to sell, serve and fulfil with Cegid Retail’s cloud-native POS and Unified Commerce Platform for retailers.
Elevate Your Retail Experience
OMNICHANNEL BTOC PLATFORM
The cloud-native point-of-sale and unified commerce solution designed for specialty retailers aims to enhance profitability, streamline retail operations, and provide a distinctive omnichannel customer experience by empowering in-store employees, regardless of location, with complete assurance.
Get solutions that drive your business forward
Omnichannel Customer Experience
☑ CRM & Clienteling
☑ Store Management
☑ Wholesale
☑ Customer Service
☑ …
Omnichannel Supply Chain
☑ Procurement
☑ Stock management
☑ Replenishment
☑ Order management
☑ …
Retail Intelligence
☑ Retail Ops management
☑ Performance Analysis
☑ AI dashboard
☑ Real time insights
☑ …
Operational Excellence
☑ Task management
☑ Team engagement
☑ Activity planning
☑ Automatic Translation
☑ …
Functionalities of Cegid Retail
All of the functionalities listed below are enhanced by Advanced AI Solutions, which allow users to interact with Cegid Retail through natural language. This AI assistance streamlines processes, offers data-driven advice, alerts users to issues, and suggests effective solutions.
1
Omnichannel customer experience
- Hyper-personalised, omnichannel customer experience, adaptable to both local and international markets
- Leverage real-time data and ready-to-use omnichannel scenarios
- CRM & Clienteling: Hyper-Personalise Customer Relations
- Efficiently Manage and Automate Front and Back-Office Tasks
- Incorporate all your wholesaling flows
- Simplify International Exchanges
2
OMnichannel supply chain
- Optimise inventory with centralized stock management and gain a single, real-time view of your inventory
- Benefit from comprehensive procurement management
- Ensure all stock is accessible through real-time visibility and mobile POS
- Optimise product availability in-store through advanced replenishment features
- Optimise your order management across all your channels
3
retail intelligence
- Empower your retail teams with intuitive and mobile AI dashboards to help them analyze performance and KPIs
- Access your key indicators in real time thanks to interactive dashboards and ready-to-use graphs
- Use natural language interactions, from your PC or mobile, to make informed decisions
- Enhance In-Store Analysis Capabilities
- Understand store and product performance to create growth drivers and new sales opportunities
4
Operational excellence
- Retail operations and task management platform that consolidates all details into one simple app, enhanced by AI
- Improve Task Management by simplifying the transmission of tasks and instructions from head office to stores
- Engage, train and inform your employees efficiently thanks to a single portal accessible in real time on all devices
- Monitor the time spent on back-office tasks and ensure everything stays under control, giving your store associates more time to focus on customers