Who implements and supports it?

Integrated Retail does both, across Singapore, Thailand and Indonesia. Implementation typically runs a few months to first store go-live, and support afterwards comes from our regional team rather than an overseas helpdesk.

How customisable is it?

Highly. The interface and workflows can be tailored to how your stores actually operate, rather than forcing your processes to fit the software. This is the main reason retailers with unusual requirements choose Prism.