Retail Pro: Showcasing the Future of Point of Sale at NRF APAC 2025

by | Jul 1, 2025 | Blog, NRF 2025, POS System

The integrated retail team standing at the Retail Pro section of the NRF 2025 booth

Integrated Retail had the pleasure of showcasing Retail Pro and participating in NRF APAC 2025, held at Marina Bay Sands this June. The event brought together the most forward-thinking minds in retail—from AI-powered selling and smart inventory to footfall analytics—and we were thrilled to be part of it. In today’s hyper-competitive retail environment, standing still means falling behind. NRF APAC was a powerful reminder that innovation is essential—and that transformation starts at the Point of Sale.

Spotlight on Retail Pro: A Crowd Favourite at the Booth

At NRF, Integrated Retail showcased Retail Pro, a world-class Point of Sale solution we proudly implement and support across the Asia Pacific region. Our booth drew significant interest from retail leaders—from regional fashion chains seeking an intuitive POS, to global luxury brands looking for a flexible system that supports complex retail workflows.

Many attendees asked for Retail Pro by name, reinforcing its strong brand recognition in the market. We also had the opportunity to connect with fellow Retail Pro partners and the Retail Pro International team, strengthening our collaborative mission to bring scalable, adaptable POS solutions to modern retailers.

What is Retail Pro?

Retail Pro is a globally trusted point-of-sale and retail management platform, with over 80,000 installations worldwide. Used by leading retailers like MUJI, Estee Lauder, Asics, and Marks & Spencer, Retail Pro offers deep customisation, powerful reporting, and seamless omnichannel support.

Core Features of Retail Pro:

  • Advanced Inventory Management
  • Omnichannel Selling Capabilities
  • Loyalty Programmes and CRM
  • Customisable User Interface (UI)
  • Comprehensive Reporting
  • E-commerce Integration through APIs

Retail Pro stands out for its flexibility. Retailers can tailor the POS and back-office interfaces using CSS/XML and build custom workflows that match operational needs. This level of control ensures consistent in-store experiences, efficient training across branches, and the agility to evolve without overhauling core systems.

Seamless E-commerce Integration with Retail Pro

Retail Pro is designed with integration in mind. Its API-first architecture allows it to connect smoothly with platforms like ERP, CRM, analytics, and crucially—e-commerce systems such as Shopify.

A key question from NRF attendees was:
“Can Retail Pro integrate with our existing e-commerce platform?”
The answer: Absolutely. As long as the e-commerce system supports API connectivity, integration is possible.

Key Considerations for E-commerce Integration:

  • Retail Pro Configuration: A stable, well-maintained setup is critical to success.
  • Data Model Mapping: Aligning product, customer, and order data fields ensures accuracy.
  • Synchronisation Strategy: Define how data will flow—what syncs, how often, and in what direction.
  • Testing Environment: Robust testing before going live avoids disruption.
  • Technical Expertise: Integration can be complex, especially with a system as customisable as Retail Pro.

As a certified Retail Pro solution integrator, Integrated Retail has the experience and technical capabilities to manage this process end-to-end. From planning to testing and deployment, we help retailers build a seamless e-commerce integration strategy that aligns with business goals.

👉 Want to learn more? Book a consultation or email us at connect@integratedretail.com to speak to an expert.

Unlocking Deeper Retail Insights with Krunch + Retail Pro

In addition to core POS functionality, Retail Pro also integrates with Krunch, a reporting platform that enhances performance visibility. While Retail Pro already includes strong native reporting, Krunch allows retailers to drill down into KPI-driven dashboards, helping decision-makers move from data to action, fast.

Business Benefits of Krunch Integration:

  • Smarter Inventory Forecasting: Predict demand by SKU and store location.
  • Improved Sales & Profitability: Identify high-performing products and customer trends.
  • Collaborative Insights: Share live performance metrics with teams and partners.
  • Field Enablement: Use geo-based mobile dashboards to empower store and field staff.

Krunch’s custom reporting engine connects directly to the Retail Pro Prism database, allowing users to build detailed reports using simple metatags—no SQL knowledge required. It’s the kind of agility today’s retailers need to adapt quickly in a dynamic retail environment.

What’s Next?

We’re grateful to the many retailers who visited us at NRF APAC 2025 to learn more about Retail Pro and explore how this solution can help them optimise operations across physical and digital touchpoints.

As a trusted implementation partner of Retail Pro, Integrated Retail is ready to help you modernise your Point of Sale, streamline your e-commerce integration, and unlock new levels of operational efficiency.

👉 Ready to explore Retail Pro for your business?

Click here to book a free consultation or email us at connect@integratedretail.com. Let’s discuss how Retail Pro can help you bring more power, flexibility, and insight to your retail operations.