Integrated Retail had the exciting opportunity to showcase Cegid’s AI-enhanced unified commerce solutions at NRF APAC 2025, held at Marina Bay Sands in Singapore. This premier retail technology event brought together innovation leaders, and we were proud to be part of the conversation—helping retailers reimagine what’s possible through intelligent, data-driven retail.

Our showcase highlighted how Cegid, a global leader in unified commerce solutions for fashion, lifestyle, and specialty retailers, empowers brands to elevate customer experiences, streamline store operations, and improve profitability with real-time insights and AI-powered decision support.

Cegid Set up at Integrated Retail's booth NRF 2025

What is Cegid Retail?

Cegid Retail is a comprehensive, omnichannel suite of retail management tools built on a unified B2C commerce platform. It empowers retailers to serve customers seamlessly across all channels—online and in-store—while delivering deep operational and performance visibility.

Here’s an overview of the core solutions:

Cegid Retail Live Store

An advanced omnichannel POS solution combining mobile and fixed-point capabilities. It provides real-time access to customer profiles, inventory, and sales history—equipping store associates with tools like clienteling, endless aisle, and BOPIS (Buy Online, Pick Up In Store) to create highly personalized, seamless shopping experiences.

Cegid Retail Store Excellence

A powerful task management and communication platform designed to ensure operational consistency across store networks. From stock audits to visual merchandising compliance, it enables head offices to assign and monitor tasks, keeping store teams aligned with brand standards and expectations.

Cegid Retail Intelligence

This business intelligence module provides real-time dashboards, predictive analytics, and performance reporting. Retailers gain full visibility into KPIs like inventory turnover, sales trends, and customer behaviors—enabling faster, data-driven decision-making across the organization.

Feature Spotlight: Cegid Pulse and the Rise of AI in Retail

One of the most talked-about innovations at NRF APAC was Cegid Pulse—and for good reason. Rather than being a bolt-on feature, Pulse is a deeply integrated AI-powered insight layer embedded across the Cegid Retail suite.

With Pulse, retail teams can ask natural language questions like:

  • “What’s our inventory gap for the week?”
  • “Which stores are underperforming today?”
  • “Who are our top customers this month?”

The system responds with instant, contextual insights—eliminating the need to dig through dashboards or reports manually.

Smarter Clienteling with AI

Cegid Pulse enhances the clienteling experience by offering real-time product recommendations based on CRM profiles and purchase history. Store associates can deliver more personalized experiences with less effort—bridging the gap between data and human empathy.

Multilingual Support for Global Teams

Operating in a multilingual environment? No problem. Cegid Pulse supports multilingual task creation and reporting, helping global and regional teams stay aligned—especially useful in high-tourism or multi-country retail operations.

Operational Efficiency at Scale

Pulse integrates with Retail Store Excellence and Retail Intelligence to enhance task automation and decision support. Store managers can receive AI-generated KPIs, forecasts, and visualizations—streamlining communications, reducing operational friction, and freeing up time for customer-facing activities.

Trusted by Leading Retailers in Asia

Integrated Retail has successfully deployed Cegid Retail solutions for top brands including Delami Group, Love Bonito, Everbest Shoes, and Superdry—demonstrating the flexibility and scalability of Cegid’s technology across a variety of retail formats and regional needs.

With over 70,000 stores worldwide running on Cegid Retail, Cegid continues to set the global benchmark for unified commerce platforms tailored specifically for fashion and specialty retail.

What’s Next for AI-Driven Retail in Asia Pacific?

After NRF APAC 2025, we’re more energized than ever to support retailers across Asia Pacific in their journey toward AI-powered, unified commerce transformation. Whether you’re a fast-growing lifestyle brand or a well-established chain, Cegid provides the agility, intelligence, and innovation required to thrive in today’s competitive retail landscape.

Let’s Revolutionize Retail—Together

If you didn’t catch us at NRF APAC 2025, there’s still time to explore how Cegid can help future-proof your retail operations.

To learn more—

Email us at: connect@integratedretail.com
Book a consultation

Discover how a smarter Point of Sale and unified platform can become your competitive edge. Let Integrated Retail help you unlock the full potential of Cegid’s AI-enhanced retail ecosystem.