Sourcing Across Multiplt Procurement Points

Source for merchandise internationally
Contracted Vendor Managed Inventory (VMI). 
Manage shipping and logistics and related costs. 
Have visibility to vendor performance metrics. 

Customer Loyalty

Manage customer data capture across multiple touch points.
Offer unified customer experience in the store and on-line. 
Clienteling services for differentiated experience.
Offer personalisedshopping experience with recommendations across stores.
Run customer contact and customer centered promotions campaigns using email, SMS, POS Notifications.
Segment your customer by demographics, buying behaviour and geographical location.
Analayse customers history.

Large Retail Management

Track productivity of store staff.
Measure performance across defined KPIs.
Track sales and performance in real time across multiple store locations.
Compliance tracking to standard operating procedures.
Staff rostering across outlets to ensure optimal staffing.

Manage Omni-Channel Retail

True Omni-Channelsolution to be deployed across stores, franchisees, pop-up stores, e-commerce etc..
Support multi-channelcustomer engagement: social shopping, showrooming CtoC.
Support click & collect , rapid fulfilment, mobile shopping.

International Compliance

Full PCI DSS compliance fiscal printing, taxation compliance.
Customer data protection including personal data protection compliance.
Country homologation for over 50 countries worldwide.
UI and databaselocalisation.
Sell in multiple countries with your chain of stores.
Sell to tourists by offering payment in foreign currency.
Consolidate revenues in base currency for reporting and accounting.
Track the procurementsin multiple currencies.
Post into accounts as single or multiple currencies.

Promotion Management

Manage multiple typesof promotions across your retail touch points.
Track promotions to create an effective marketing program for your retail business.
Run simultaneous promotions with best deal guarantee for the customer at you retail stores.
Run customer marketing based on SMS, email, tele-calling to promote the different promotions.


Deploy the solution centrally for better control across all store locations.
Single version deployment for better management across 100s of points.
Store systems are thin clients allowing for quick deployment and updates.
System is open with APIs for integration with third party systems in real time.
New technology including cloud based deployment for lower cost of operations.
New age features to include digital, mobile, social, cloud. 


Integrated Retail is a leading information technology and business service provider in the Asia Pacific region, with focus on consumer businesses: Retail, F&B, Consumer Services like Spa and Salons and Consumer Packaged Goods. Our solutions power over 3,000 store fronts and power over US$ 1 billion of commerce across physical stores and online e-commerce stores